Sub-processors

Last Updated: June 05, 2025

At Pursuant Health, we are committed to protecting the privacy and security of personal and health-related information. To support the delivery of our services, we engage certain trusted third-party service providers, referred to as sub-processors, who may process data on our behalf.

This page outlines the sub-processors we currently use, the purpose of their processing, and the type of data they may access. We review these relationships regularly and ensure that all sub-processors are contractually obligated to adhere to strict privacy, confidentiality, and security requirements.

What is a sub-processor?

A sub-processor is a third party engaged by Pursuant Health to process personal data or protected health information (PHI) on our behalf, in connection with providing our services to users, health plans, or enterprise clients.

How We Assess Sub-processors

Before engaging any sub-processor, Pursuant Health conducts a thorough evaluation of their privacy, security, and compliance practices. We also require each sub-processor to sign a data protection agreement that includes:

  • Confidentiality obligations

  • Security and incident response controls

  • Data access limitations

  • HIPAA Business Associate Agreements (where applicable)

Current Sub-processors

Note: This list may be updated from time to time as our services evolve or sub-processors change. We encourage you to check back periodically.

Sub-processor Name Purpose of Processing Location Description of Data
Amazon Web Services (AWS) Cloud Service Provider (hosting and storage) USA PHI, Personal Information
Boostlingo Live customer service translation services USA User contact info, customer service conversations with user
FirstData Digital and physical gift card activation USA Gift card account number
Intelligent Retinal Imaging Systems (IRIS) Retinal image screening reports USA PHI, account ID, name, retinal images, retinal screening reports
iQPay Digital gift card rewards USA Name and email address or mobile telephone
Kickbox Email address validation USA Email addresses
Mavenoid Customer Service Management USA User contact info, customer service records
MessageGears Email and SMS messaging USA Account ID, email address, mobile telephone, message body
PLI Physical gift card and postal mail fulfillment USA Account ID, start date, name, and mailing address
ServiceNow Customer Service Management USA User contact info, customer service records
TSYS Physical gift card activation USA Health Plan member ID