Sub-processors
Last Updated: June 05, 2025
At Pursuant Health, we are committed to protecting the privacy and security of personal and health-related information. To support the delivery of our services, we engage certain trusted third-party service providers, referred to as sub-processors, who may process data on our behalf.
This page outlines the sub-processors we currently use, the purpose of their processing, and the type of data they may access. We review these relationships regularly and ensure that all sub-processors are contractually obligated to adhere to strict privacy, confidentiality, and security requirements.
What is a sub-processor?
A sub-processor is a third party engaged by Pursuant Health to process personal data or protected health information (PHI) on our behalf, in connection with providing our services to users, health plans, or enterprise clients.
How We Assess Sub-processors
Before engaging any sub-processor, Pursuant Health conducts a thorough evaluation of their privacy, security, and compliance practices. We also require each sub-processor to sign a data protection agreement that includes:
Confidentiality obligations
Security and incident response controls
Data access limitations
HIPAA Business Associate Agreements (where applicable)
Current Sub-processors
Note: This list may be updated from time to time as our services evolve or sub-processors change. We encourage you to check back periodically.
Sub-processor Name | Purpose of Processing | Location | Description of Data |
---|---|---|---|
Amazon Web Services (AWS) | Cloud Service Provider (hosting and storage) | USA | PHI, Personal Information |
Boostlingo | Live customer service translation services | USA | User contact info, customer service conversations with user |
FirstData | Digital and physical gift card activation | USA | Gift card account number |
Intelligent Retinal Imaging Systems (IRIS) | Retinal image screening reports | USA | PHI, account ID, name, retinal images, retinal screening reports |
iQPay | Digital gift card rewards | USA | Name and email address or mobile telephone |
Kickbox | Email address validation | USA | Email addresses |
Mavenoid | Customer Service Management | USA | User contact info, customer service records |
MessageGears | Email and SMS messaging | USA | Account ID, email address, mobile telephone, message body |
PLI | Physical gift card and postal mail fulfillment | USA | Account ID, start date, name, and mailing address |
ServiceNow | Customer Service Management | USA | User contact info, customer service records |
TSYS | Physical gift card activation | USA | Health Plan member ID |